Zendesk today introduced Intelligent Triage and Smart Assist, two artificial intelligence-powered solutions to help businesses triage customer support requests automatically and access valuable data ...

Unique approach to AI is designed to better serve customers and businesses without long, costly implementation SAN FRANCISCO--(BUSINESS WIRE)-- Zendesk, Inc. (NYSE: ZEN) today announced Intelligent ...

Lumio by SMART Technologies, a cloud-based learning platform that enhances engagement on student devices, recently announced a new feature for its Spark plan. This new offering integrates AI Assist, ...