In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

Verizon's service is now recovering following a major outage which left many users reporting no service and seeing an SOS ...

Thousands were disconnected from making phone calls, text messages and using other phone services on Wednesday during a ...

U.S. wireless carriers are averaging nine or fewer problems per 100 uses, according to a new J.D. Power study Network quality ...

Verizon says a software problem caused the glitch and they are conducting a postmortem, but experts say outages are "a fact ...

The outage lasted more than 10 hours and brought voice and data services to a halt for many customers of the country's largest wireless network.

The phone company hasn't publicly stated what caused tens of thousands of people to lose service Wednesday, but reports ...

Verizon has announced a $20 account credit for customers after a nearly 10‑hour outage disrupted wireless calls, text and ...

Verizon said it has resolved an hours-long outage that is believed to have left tens of thousands of US customers without ...

In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' ...

Press and hold the side button and one of the volume buttons (either work) until the Emergency SOS slider appears. Drag the ...