Shortly after resolving the outage, which lasted about 10 hours, Verizon granted the request of angry customers by promising ...

Earlier this week, Verizon sparked outrage after a major service outage affected millions of its customers. On Jan. 14, an ...

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has ...

People in Northeast Wisconsin are losing money to a new text scam claiming to be from Verizon or other companies.

Did you get this text from Verizon about *** $20 credit? This one is real. Here's what's going on. So after an outage knocked ...

Verizon customers across the area reported receiving text messages Friday offering a $20 account credit, prompting questions ...

Apologizing for a disruption that occurred earlier this week, Verizon is now offering a $20 account credit to customers who ...

The outage lasted roughly hours, affecting more than 1.5 million U.S. Verizon mobile users. Now the company is offering a ...

The major Verizon outage that rocked the wireless world earlier in the week has at least resulted in $20 credits for most customers. But what about Visible, the prepaid service that Verizon owns and ...

We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities ...

"Users should expect a text from Verizon that apologizes for the outage inconvenience and has a link to get the credit," said ...