Earlier this week, Verizon customers experienced a massive outage that left them without service for much of their day. At ...

By late last year, I had fully paid off all but one device on our account. I was seriously considering paying the remaining ...

Shortly after resolving the outage, which lasted about 10 hours, Verizon granted the request of angry customers by promising ...

Verizon’s website says affected customers will receive a text message alerting them that their $20 is available, and once it ...

Following this week's major outage, Verizon customers were offered $20 in account credits — but Visible users only get $5.

The outage lasted more than 10 hours and brought voice and data services to a halt for many customers of the country's largest wireless network.

On Reddit, a number of Visible customers say they didn't have any trouble on Wednesday but still managed to secure a $5 ...

According to Downdetector, at 12:42 p.m. ET, about 180,000 users reported experiencing issues with Verizon's services.

Many devices displayed an 'SOS' signal instead of usual cellular bars during the outage that impacted millions of Americans.

Verizon's hours-long outage is fixed, but many in Atlanta say they're still feeling its impact on Thursday. A widespread ...

Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But ...

Verizon Wireless said it will provide credits to customers after a widespread outage disrupted mobile communications.