The App Store and Google Play offers options that allow customers to remain connected amid the reported Verizon service ...

Following a seven-hour network outage, Verizon will offer impacted customers a $20 credit, the company confirmed to USA TODAY ...

Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has ...

Earlier this week, Verizon sparked outrage after a major service outage affected millions of its customers. On Jan. 14, an ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not ...

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's ...

Earlier this week, Verizon customers experienced a massive outage that left them without service for much of their day. At ...

On Thursday, Verizon said it will begin issuing $20 credits to customers' accounts affected by Wednesday's cellular service ...

"We did not meet the standard of excellence our customers expect," Verizon said after the more than 10 hour outage.

This article originally published at Verizon outage prompts $20 credit for customers. Everything you need to know about ...

The outage lasted more than 10 hours and brought voice and data services to a halt for many customers of the country's largest wireless network.

Verizon will give customers a $20 credit after a major outage on Jan. 14, 2026, impacted more than 1 million customers.