Verizon customers are reportedly receiving higher outage compensation. The compensation can reach up to $200 for legitimate ...

Users report talking their way to higher compensation amounts, as high as $200, for Verizon's network outage last week.

One user who missed a day of work because of the outage managed to persuade Verizon to offer ten times its usual payout.

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, ...

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to ...

Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on ...

Verizon says it's working to restore service. But if your Verizon device still shows "SOS" instead of service bars, you're ...

Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has ...

Thousands of cell phone users reported a service outage on Wednesday morning, and the issue appears to be affecting a wide ...

Verizon knows exactly who was affected by the outage. They have the billing information for every customer who was without ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not ...