Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

Microsoft has launched its Model Context Protocol (MCP) for Azure Functions, ensuring secure, standardized workflows for AI ...

I tried four vibe-coding tools, including Cursor and Replit, with no coding background. Here's what worked (and what didn't).

Anthropic launched Cowork, bringing the autonomous capabilities of its developer-focused Claude Code tool to non-technical ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

Virtual agents reduce the workload on human agents, allowing them to focus on complex or sensitive inquiries while ensuring consistent, accurate support. AI contact centers also enable real-time ...

Inside Microsoft’s Plan to Embed AI Agents Deep Into Windows Your email has been sent Image: Generated via Google’s Nano Banana Windows helped launch the PC era. Now, Microsoft wants to launch the age ...

Virtual cards aren't new, but they're having a boom as businesses look to get more out of their payments technology with fewer people and to reduce third party suppliers. As banks increase investment ...

Microsoft has confirmed that recent Windows updates trigger RemoteApp connection failures on Windows 11 24H2/25H2 and Windows Server 2025 devices in Azure Virtual Desktop environments. RemoteApp ...

Across customers and industries, I am seeing AI agents move into the workflows that matter most, and they’re already beginning to transform how businesses work and lead. Agents connect AI to tools, ...

For many months now, AI companies have made a huge deal out of “AI agents,” meaning autonomous software systems that can make decisions and take actions on behalf of humans with minimal intervention.

Microsoft has released its final non-security preview update of 2025, delivering a bifurcated feature set that widens the gap between standard Windows 11 installations and Neural Processing Unit (NPU) ...