Frontline workers are emerging as strategic assets. Warehouse workers, drivers, planners, and operators now sit at the intersection of labor shortages, omnichannel fulfillment, and operational ...
Prisoners are now taking regular trips to far-flung, exotic locales such as Thailand. No passport required, just a virtual ...
The filmmaker explains how access to Hind’s full recorded call, her mother’s blessing, and deeply immersive performances ...
European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...
Forbes contributors publish independent expert analyses and insights. Technology journalist specializing in audio, computing and Apple Macs. Open-ear innovator OpenRock has announced the launch of its ...
The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...
NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...
India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...
ATLANTA — More than two weeks after the Georgia Supplemental Nutrition Assistance Program’s call center went down after a cyberattack, the call center has opened and closed again. In the latest update ...
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