AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

SAN FRANCISCO, Jan. 14, 2026 /PRNewswire/ -- Canary Technologies, the industry's leading AI-powered Guest Management System, has been recognized as the Best Voice & Call Center Software in the 2026 ...

For decades, we have adapted to software. We learned shell commands, memorized HTTP method names and wired together SDKs. Each interface assumed we would speak its language. In the 1980s, we typed ...

In a Worker Adjustment and Retraining Notification (WARN) submitted to the Texas Workforce Commission, Telvista said it plans to permanently shut down its call center at 8585 N. Stemmons Freeway, ...

Parth is a technology analyst and writer specializing in the comprehensive review and feature exploration of the Android ecosystem. His work is distinguished by its meticulous focus on flagship ...

Yes, yes, I know - we don't even know what next year's Call of Duty game is yet (although it's likely a new Modern Warfare game from Infinity Ward, from the reports I've been reading). But already, ...

The Maryland Department of Public Safety and Correctional Services (MDPSCS) says it is fixing a heating system issue in the Youth Detention Center in Baltimore City. The state submitted an emergency ...

SAN FRANCISCO, Dec 4 (Reuters) - Palantir Technologies (PLTR.O), opens new tab, Nvidia (NVDA.O), opens new tab and U.S. utility CenterPoint Energy (CNP.N), opens new tab on Thursday said they are ...

There’s a “Missing Person” poster prominently displayed in the background of Hawkins, calling out the hunt for Jane Hopper. Netflix actually revealed this poster back in January, promoting Stranger ...

WASHINGTON (AP) — President Donald Trump and Chinese President Xi Jinping spoke by phone on Monday to discuss trade, Taiwan and Ukraine, according to the White House and Chinese officials, nearly one ...

A “major issue” with the ControlWorks software used by police to monitor emergency calls led to a delay in officers receiving critical information during a fast-moving investigation, Computer Weekly ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...