Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...
AS TALAWA Theatre Company enters its 40th anniversary year, the UK’s leading Black British theatre company begins their milestone 2026 programme with a renewed commitment to discovering new Black ...
As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...
The Meta logo and logos of Facebook, Instagram, WhatsApp, Messenger and Threads are screened on a mobile phone for illustration photo in Krakow, Poland on Jan. 25, 2025 (Beata Zawrzel / NurPhoto via ...
Parents arrested after children found living in deplorable conditions in Union Co. Two people have been arrested after their children were found living in deplorable conditions in White Deer Township, ...
Most of us have been on the other end of one of these calls… we have a problem, and a call center representative is talking to us like a robot. But in this story, we get to hear the other end of a ...
Customer service isn’t a team. It’s how your whole company shows up for your customers, especially when no one’s watching. True customer service is a company-wide culture, not a department, remembered ...
That’s what the job candidate told me during her interview, and she meant it. Her ideal job was one where she wouldn’t have to think, just follow the script, hit the metrics, go home. I understood and ...
Most retail leaders don't expect their customer service scripts to carry legal consequences. After all, they're meant to be helpful, friendly and on-brand. However, beneath that friendly tone there ...
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