The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

Dubai’s Roads and Transport Authority (RTA) confirms that the Lost and Found Team at the Call Centre, operating under the ...

As global enterprises rethink customer experience at scale, India’s BPM sector is entering a new phase, one where voice quality, consistency, and intelligence are no longer operational add-ons but ...

The reaffirmation of the Central Bank of Nigeria (CBN)’s commitment to educating consumers on key issues around financial service ...