The Zadarma AI Voice Agent stands out as a communication tool that uniquely combines support in eight languages with built-in ...

Autonomous agents will soon run thousands of enterprise workflows, and only organizations with unified, trusted, context-rich ...

German startup Parloa raises $350 million at a $3 billion valuation to build and manage fleets of A.I. agents for enterprise customer service.

Enterprise software giant ServiceNow Inc. has inked a three-year deal with OpenAI Group PBC so it can integrate the ChatGPT ...

BizzyCar is going beyond recalls. The recall management platform has launched Service Engine, an artificial ...

Given the breakneck speeds at which AI evolution is taking place, LLMs alone cannot meet enterprise needs. That is where ...

Context engineering promises to unlock the ability of AI agents to perform more complex processes that require contextual ...

Zadarma, a global VoIP service provider, announces the launch of the Zadarma AI Voice Agent. This virtual assistant handles ...

New tool enables enterprise-scale evaluation of production AI agents through digital twins and synthetic customers.

OpenAI and ServiceNow have signed a three-year deal to integrate OpenAI’s AI models into ServiceNow’s platforms. The ...

The expanded partnership highlights OpenAI's strategy in the enterprise IT market, while helping ServiceNow make its non-IT ...

CIOs must transform IT, transition AI to customer experience opportunities, and double down on data governance and security — ...