German startup Parloa raises $350 million at a $3 billion valuation to build and manage fleets of A.I. agents for enterprise customer service.

BizzyCar is going beyond recalls. The recall management platform has launched Service Engine, an artificial ...

Given the breakneck speeds at which AI evolution is taking place, LLMs alone cannot meet enterprise needs. That is where ...

As part of CRN’s CEO Outlook 2026, here’s where top technology CEOs are placing their bets in 2026 and how they are relying on partners to help them tackle emerging technology opportunities.

OpenAI and ServiceNow have signed a three-year deal to integrate OpenAI’s AI models into ServiceNow’s platforms. The ...

Autonomous agents will soon run thousands of enterprise workflows, and only organizations with unified, trusted, context-rich ...

Leading Oregon-based credit union scales eGain adoption to power member service excellence and sales enablement through upcoming merger and growth ...

ServiceNow (NYSE:NOW) shares rose more than 2% in premarket trading on Tuesday after The Wall Street Journal reported that ...

LGI Healthcare Solutions, a leader in healthcare IT, today announced a new customer deployment of LGI Automation Agent, a ...

Q AI agents embedded in ConnectWise PSA help IT Solution Providers resolve more tickets with the same team, deliver more ...

The Zadarma AI Voice Agent stands out as a communication tool that uniquely combines support in eight languages with built-in ...

Zadarma, a global VoIP service provider, announces the launch of the Zadarma AI Voice Agent. This virtual assistant handles ...