At first glance, my emails are polite and warm, after all "I'm just checking" in on a deadline but "no worries either way".

Some companies are acting preemptively. Delta Airlines is encouraging kindness between customers and employees with a “Centennial Cheer” program. It says it will recognize “100,000 acts of kindness” ...

Ever wonder why some social rules feel more like relics than helpful guidelines? We all grew up learning certain courtesies, ...

It seems silly to say, “What are you doing here?” since the answer is obvious, but to ignore them seems equally rude.

Your initial reaction is surprise, followed by joy and a desire to embrace them like a long-lost friend ... until you recover ...

In today's Miss Manners column, advice columnist Judith Martin responds to a reader and how they should greet familiar ...

What’s the proper way to greet people you never speak to but see all the time, when you suddenly run into them in an entirely ...

With the holidays just around the corner, I am quickly reminded of how much I spend on gifts for office events such as birthdays, weddings, new babies, flowers ...

A generation raised on DMs and Discord can delve into how to write for people of all ages—and yes, AI can help them do it.

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead ...

Avoiding conflict at work may feel easier, but silence can quietly damage trust, morale, and team performance. Here's why ...

Recently, I’m ashamed to admit, I received an email that initially made me feel warm, human, even grateful: a rejection for a ...