Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

Amman, Jordan – King Hussein Business Park (KHBP) has announced the launch of an AI chatbot service, as part of its ongoing digital transformation and smart city strategy. Now available through the ...

ATLANTA, Dec. 18, 2025 /PRNewswire/ -- Invesco Mortgage Capital Inc. (the "Company") (NYSE: IVR) today announced that its Board of Directors declared a cash dividend of $0.36 per share of common stock ...

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 billion valuation. Sequoia led the Series A investment. Serval said in its ...

We may receive a commission on purchases made from links. Chronic back pain is the eternal nemesis of desk workers everywhere, whether you work in an office or remotely at home. Given how common desk ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team spending their days on. Help desks need help. But many of the agents ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Arriana Vasquez Arriana Vasquez is an associate staff writer covering ...

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.

IT services provider Cognizant is facing a multimillion-dollar lawsuit from one of its customers, which claims lax security procedures enabled the Scattered Spider hacking collective – blamed for the ...