SAN FRANCISCO, Jan. 14, 2026 /PRNewswire/ -- Canary Technologies, the industry's leading AI-powered Guest Management System, has been recognized as the Best Voice & Call Center Software in the 2026 ...

If you’re self-employed, you’ll want to be sure the tax software you choose can handle the complexities of multiple 1099s, quarterly taxes and key business deductions. We tested and scored major ...

Combined platform turns real-time network intelligence into guided and automated actions across every support channel - ...

Voice AI agents are a rapidly evolving area in the business world, moving far beyond simple interactive voice response (IVR) systems. The trend is significantly impacting both customer loyalty and ...

I have never known a customer who calls a company and enjoys listening to a long menu asking them to “press 1 for sales, press 2 for service, press 3 for accounting....” and so on. Yet, for more than ...

When you dial a customer service line, you’re greeted by a voice. It isn’t human, but it isn’t entirely mechanical either. It pauses, offers choices, sometimes even apologizes. This is the modern ...

Satish Barot is the Co-founder and Chief Technology Officer at Klearcom. He leads the company’s product innovation and technical strategy. While it may not be the first thought to spring to mind, ...

Whether you’re selling deep-sea fishing equipment or vegan dog treats, managing customer calls is critical for any growing business. Interactive voice response (IVR) technology offers a solution that ...

Sony welcomed October 2025 with another PS4 system software update, coinciding with a new PS5 firmware update. Firmware patch 13.02 also happens to be identical to what the PS5 received earlier today.