‘Your whole life is on the phone.’ Should companies like Verizon be forced to refund you the next time there’s a major outage?

In the meantime, here’s how to claim the $20 credit Verizon is offering in response to this week’s service disruption..

That Verizon $20 credit text is real, here's how to claim it

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's ...

Verizon outage warns of looming future danger

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on ...

Impacted by Verizon outage? How to claim account credit

To make up for it, Verizon is offering customers $20 in account credit that can be found in your myVerizon app. If you’re a ...

Widespread Verizon outage resolved after prompting emergency alerts in Washington, New York City

New York State Assembly member Anil Beephan called on the Federal Communications Commission to investigate the hourslong ...
KTAR

Verizon outage disrupts calling and data services for phone customers across the US

Many Verizon customers encountered a widespread outage on Wednesday, disrupting calling and other cellular services across ...
Wall Street Journal

Verizon Stock Jumps Despite Drop in Crucial Phone Subscribers

Dan Schulman, Verizon's new CEO, formerly led PayPal. (Elizabeth Frantz/Reuters) Verizon Communications lost a net 7,000 postpaid phone connections last quarter, missing expectations that it would add ...
Ars Technica

Verizon refused to unlock man’s iPhone, so he sued the carrier and won

When Verizon refused to unlock an iPhone purchased by Kansas resident Patrick Roach, he had no intention of giving up without a fight. Roach sued the wireless carrier in small claims court and won.
Android Authority

Verizon retroactively changed its unlock policy, so one user successfully sues the carrier

Verizon retroactively applied a new 60-day paid service requirement to a phone that was purchased under older FCC-mandated unlocking rules. A Kansas customer sued after Verizon refused to unlock the ...
CNET

AT&T vs. Verizon: Which Major Phone Carrier Is Best?

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...