The Startel Contact Management Center (CMC) is a versatile Windows-based platform designed for multichannel operations. Our software integrates queuing, routing, scripting, and …

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Startel offers a suite of messaging solutions that provide robust digital communication between agents, supervisors, technical and medical professionals. It offers secure, reliable, and fast …

Startel CMC integrates seamlessly with your existing systems, providing powerful tools for call management, appointment scheduling, and real-time reporting. Our solutions are tailored to …

The Customer Spot (TCS) is our self-service customer portal where Startel users can create new cases, track existing cases, access the Knowledge Base for relevant company and product …

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Here, you will find a wealth of valuable materials designed to help you make the most of Startel’s innovative solutions. Our resources include comprehensive guides, whitepapers, case studies, …

The Startel Web Portal, also referred to as IntelliSite, is an effective, self-service solution that enables our customers’ clients to successfully manage their business.

When SM+ is used in conjunction with the Startel CMC, messages and their content are fully tracked, archived and encrypted. Real-time reports can also be generated by administrative …