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  1. Route: Track Everything In One Place

    Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

  2. Route Track: Package Tracking For the 21st Century

    With Route, customers track 11+ orders per month and check their package status 8-10 times. Keep your brand top-of-mind and direct customers back to your site with immersive tracking …

  3. Help Center - Route

    Resources Pricing Sign InSign InBook Demo Route Shoppers Sign in to track all your packages in one place. Need help with your order? Support, refunds and replacements.

  4. Returns & Claims - Route

    Let's find your orderemail

  5. Shoppers - Route

    Never miss an update. Route keeps tabs on your deliveries so you don’t have to. Get notified every step of the way.

  6. File and manage claims – Route for Shoppers

    What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …

  7. Route

    Sign in to access your Route account and manage your brand's operations efficiently.

  8. Sign in to Continue - Route

    Sign in to the Route Brand Portal to access your account and manage your settings.

  9. Shopper FAQs – Route for Shoppers

    Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection. And if something happens, we’re here to help with a fast, …

  10. Where is my order? – Route for Shoppers

    You can access this page any time via the link in your Route confirmation email, or by clicking on any order tracking link in a Route email from your desktop or laptop.