Key Performance Indicators Examples

What is a KPI? (Key Performance Indicator)

In IT, a KPI (Key Performance Indicator) is a measurable value used to track how well IT systems, teams, or services are performing against specific goals. For example: System Uptime (%) – Measures how often servers or applications are running without outages. Mean Time to Resolution (MTTR) – Tracks how long it takes to fix IT issues ...

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