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7:01
YouTube
Harvard Business Review
8 Email Etiquette Tips - How to Write Better Emails at Work
Learning the unspoken rules for writing professional emails can improve how competent you appear in the eyes of colleagues. 00:00 Why bother with email etiquette? 01:19 Include CTA in subject line 02:13 One email thread per topic 02:48 Manage recipients 03:27 Start with the main point 04:30 Summarize in your reply 05:10 Hyperlink whenever ...
1.9M views
Jul 7, 2021
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This client cost me $150K right before Christmas. Here’s the business lesson. Restaurant client needed cleaning, painting, minor construction. Did the site visit, started working. First invoice - payment missed. “The investors are sending the money.” Second invoice - payment missed again. Same excuse. But I kept working because other contractors were there, I thought it was legitimate. Then one day - restaurant closed. Food suppliers outside. All unpaid. I lost $150K. Client red flags I missed:
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